Shipping Policy
1. Overview
At XOIOXO, we strive to provide you with a smooth and efficient shipping experience. This Shipping Policy outlines our shipping practices, costs, and delivery timelines.
2. Shipping Methods
We offer a variety of shipping methods to meet your needs. Available options may include:
Standard Shipping within Ireland
International Shipping
Shipping options will be presented at checkout based on your location and order size.
3. Processing Time
We aim to process orders within 5 working days of purchase however some orders are made to order and are processed within 2 - 3 weeks after confirmation of payment. Please note that processing times may vary during scheduled drops or due to product availability.
4. Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected, the weight of the items, and the destination. You will see the total shipping charges before completing your order.
5. Delivery Times
Estimated delivery times vary based on the shipping method selected and your location. Generally, you can expect:
Standard Shipping: 5-7 business days
International Shipping: 7-21 business days
Please note that these are estimated delivery times and may vary due to unforeseen circumstances, such as weather or customs delays.
6. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.
7. International Shipping
For international orders, additional customs fees, duties, or taxes may apply based on your country's regulations. These fees are the responsibility of the customer and will not be covered by XOIOXO.
8. Issues with Your Shipment
If you experience any issues with your shipment, such as delays, damaged items, or incorrect orders, please contact us within [insert number of days, e.g., 14 days] of receiving your order. We will work with you to resolve the issue as quickly as possible.
9. Changes to This Shipping Policy
We may update our Shipping Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at: xoioxo.contact@gmail.com